Purchase Options Cancellation Policy

Last updated: 21 July 2026

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the delivery frequency you select at checkout.

Your chosen payment method will be charged automatically before each scheduled order unless your subscription is paused or cancelled.

You can manage your subscription at any time by:

• Pausing your subscription
• Skipping a scheduled order
• Changing your delivery frequency
• Updating your payment method or delivery address
• Cancelling your subscription

These changes can be made through your customer account or by contacting us at info@velaribio3tic.co.uk.

To avoid being charged for your next scheduled order, any changes or cancellations should be made before your next billing date.

If a subscription order has already entered processing or has been dispatched, we're unable to guarantee that it can be cancelled or amended. Any future recurring orders may still be cancelled at any time.

Subscription pricing and discounts apply only while your subscription remains active.

For information about returns and refunds, please refer to our Return & Refund Policy.

Your statutory rights are not affected.